Thomas W Kozlowski
Principal Consultant, JCI, Singapore
Biography
Thomas Kozlowski has over 35 years of experience in health care, he is a Chief Executive Officer of a 13-site state operation for a private ambulatory health care agency and leader in a variety of not-for-profit and investor-owned health care delivery organizations. Thomas Kozlowski has over 15 years of experience at The Joint Commission and 18 years at Joint Commission International, Thomas Kozlowski joined Joint Commission Resources in 2001 and subsequently consulted with both domestic and international health care organizations in the areas of accreditation readiness and standards compliance. Dr. Kozlowski's consulting expertise in hospital, ambulatory care, behavioral health care, and long term care settings includes operational assessment, patient safety assessment, environment of care, executive leadership and governing bodies, performance improvement, implementation strategies for rapid response teams, electronic health record assessment, and incorporating tracer methodology and the periodic performance review as management tools.
Abstract
Abstract : Communicating clearly and effectively to patients